top of page

CUSTOMER SATISFACTION SURVEY

MCHS Photography Session

Thank you for your business. Please complete this brief survey below regarding your experience. Thank you!

Overall Experience

1. How would you rate your overall experience with MCHS Photography? (1 = Poor, 5 = Excellent)
PoorFairGoodVery goodExcellent

Booking Experience

2. How would you rate your booking experience (e.g., pre-booking discussions, scheduling a day/time, online booking, contract/release)? (1 = Poor, 5 = Excellent)
PoorFairGoodVery goodExcellent

Session Experience

3. How convenient was the time and place? (1 = Poor, 5 = Excellent)
PoorFairGoodVery goodExcellent
4. How comfortable did you feel during your session (i.e., relaxed or fun environment, friendliness of photographer, etc)? (1 = Poor, 5 = Excellent)
PoorFairGoodVery goodExcellent
5. How did the session compare to your expectations? (1 = Poor, 5 = Excellent)?
PoorFairGoodVery goodExcellent

Proofing Experience

6. How was your experience reviewing proofs and selecting your final photos (communication, online album, turnaround time to receive proofs, etc)? (1 = Poor, 5 = Excellent)?
PoorFairGoodVery goodExcellent
7. If you purchased add-on photos, how was your experience? (1 = Poor, 5 = Excellent)?
PoorFairGoodVery goodExcellent

Fulfillment Experience

8. How was your experience with receiving your digital images (online album, turnaround time, etc)? (1 = Poor, 5 = Excellent)?
PoorFairGoodVery goodExcellent
9. If you purchased prints, how was your experience? (1 = Poor, 5 = Excellent)?
PoorFairGoodVery goodExcellent
10. How would you rate the value (i.e., quality/quantity/price)? (1 = Poor, 5 = Excellent)?
PoorFairGoodVery goodExcellent

Additional Context

14. Would you consider working with MCHS Photography again in the future?

Copyright © 2020-2025 All rights reserved - MCHS Photography

Back to Top

bottom of page